Terms and Conditions
This website is owned and operated by CAN MAY YATÇILIK TURİZM SANAYİ VE TİCARET LİMİTED ŞİRKETİ, a part of AntalyaYachtCharter.com. Registered address: Altintas Mah, Kardes Kentler Cad. Maysera No: 109, Aksu, 07112, Antalya, Turkey. Tax Office (Vergi Dairesi): 7341767964.
Email Address: support@antalyayachtcharter.com Phone Number: +90 541 782 45 85
Please read these terms and conditions carefully. This text contains important information about your obligations and rights. By using the AntalyaYachtCharter.com website, you agree to comply with and be bound by these terms and conditions.
When making a boat reservation, you acknowledge and agree that you have read, understood, and accepted these terms and conditions and agree to abide by them.
These terms are binding for the Charterer renting the boat. Confirming a reservation and/or making a prepayment to the charter operator implies acceptance of these terms. These terms may be subject to change by AntalyaYachtCharter.com.
1. AntalyaYachtCharter.com Ecosystem
A. Services
AntalyaYachtCharter.com provides an online reservation ecosystem for charter operators and boat renters. Charter operators list their boats on our website, and renters subsequently select which boat they desire, when they want it, and negotiate directly with the charter operator regarding prices, etc.
Once a renter makes a reservation, AntalyaYachtCharter.com will send a confirmation email to both the charter operator and the renter. When a reservation is made by the renter and accepted by the charter operator, they are bound by a legally binding agreement with each other.
AntalyaYachtCharter.com is not a boat rental company, agency, or insurer. It is a marketplace. AntalyaYachtCharter.com is not a party to any contractual relationship between boat renters and boat operators.
AntalyaYachtCharter.com does not own, operate, or control the boats in the fleet or any cabin provided. Charter operators are responsible for providing boat and cabin rental services to renters and are solely responsible for complying with all applicable laws, rules, permits, licenses, and regulations regarding their boats and services.
The information displayed on AntalyaYachtCharter.com is based on the information provided by charter operators. Charter operators are responsible for updating prices, availability, and information displayed on AntalyaYachtCharter.com. Despite our policy controls, we cannot guarantee that all information provided by charter operators is accurate and correct. AntalyaYachtCharter.com does not constitute advice or endorsement regarding the quality, service level, nature, or rating of any charter operator or their products or services and should not be construed as such.
While we strive to facilitate dispute resolution, AntalyaYachtCharter.com has (1) no control over the existence, quality, safety, suitability, or legality of any boat or rental service, (2) no control over the truth or accuracy of any boat description, rating, review, or other content, or (3) no control over the performance or behavior of any renter and/or charter operator.
B. Account Setup
To access the website, you must create an AntalyaYachtCharter.com account and become a member to list or rent boats. If you are creating an AntalyaYachtCharter.com account for a company or any other legal entity, you represent and warrant that you have the authority to bind that entity legally and provide us with all necessary permissions and licenses as provided in these terms and conditions.
During the registration process, you must provide accurate and complete information and ensure that your AntalyaYachtCharter.com account is kept up to date.
You are not allowed to open multiple AntalyaYachtCharter.com accounts unless permitted by AntalyaYachtCharter.com. You may not transfer your AntalyaYachtCharter.com account to any other party or disclose your AntalyaYachtCharter.com account information to any third party. You are responsible for all activities conducted through your AntalyaYachtCharter.com account.
C. Account Content
AntalyaYachtCharter.com, at its sole discretion, grants members the authority to create, upload, submit, receive, publish, and store content and information on the website or through the website, including but not limited to text, photos, audio, video, or other materials.
You acknowledge and declare that the AntalyaYachtCharter.com website and its content are the exclusive property of AntalyaYachtCharter.com.
Subject to your compliance with these terms and conditions, AntalyaYachtCharter.com grants you a limited, non-exclusive, non-transferable, revocable license to download and use the content appropriately.
You are solely responsible for all member content you submit or provide on the website or through the website. You agree that you are the sole and exclusive owner of all member content you provide on the website or through the website. You will not upload, submit, publish, send, or transmit any fraudulent, false, misleading, or deceptive member content.
AntalyaYachtCharter.com may, without prior notice, remove or block access to any member content that AntalyaYachtCharter.com determines to be in violation of these terms and conditions.
D. Questions and Reservations
Upon completing a reservation, you will receive a confirmation email containing all the information related to your reservation (boat, location, dates, contact details, etc.) before your arrival date.
AntalyaYachtCharter.com does not assume any responsibility or liability for any communication with the charter operator, whether through its own website or any other means. AntalyaYachtCharter.com cannot guarantee that any request or communication sent to the charter operator will be received, read, or responded to in a timely and appropriate manner.
When charterers and charter operators agree on a reservation, they enter into a direct contract with each other. AntalyaYachtCharter.com is not and will not be a party to any contractual relationship between the renter and the charter operator, and AntalyaYachtCharter.com is not an insurer or intermediary to resolve any disputes between the renter and the charter operator.
E. Payment, Changes, and Cancellation Policy
After an agreement and confirmation on a reservation between the charter operator and the renter, the following payment process will be followed: (1) The renter will make a deposit payment (usually 50% plus VAT) to AntalyaYachtCharter.com (via bank transfer or online credit card payment). In the case of a bank transfer, the renter must specify the reservation code provided in the payment description. A 3% transaction fee will apply for online credit card payments. (2) After deducting the AntalyaYachtCharter.com commission from the deposit payment, the remaining amount will be paid to the charter operator. (3) The balance payment will be made by the renter directly to the charter operator before or on the day the rental begins.
The cancellation policy for any payments made is as follows:
• Up to 100 days prior to the reservation date: 3% refund
• Up to 50 days prior to the rental date: 60% refund
• Up to 25 days prior to the rental date: 30% refund
• Up to 0 days (on the rental date): 30% refund
In case of unauthorized use of your credit card or credit card fraud, you must immediately contact your bank or card issuer. If you suspect an unauthorized or fraudulent reservation, please contact our Customer Service team immediately.
Any changes to the original reservation must be mutually agreed upon by both parties (the charter operator and the renter), and any resulting additional payments shall be made by the renter to the charter operator. A modified confirmation email will be sent after confirming the amended reservation.
Before making a reservation, we recommend reading the charter operator’s cancellation and no-show policies. Additional charges may apply to the renter due to cancellations or no-show situations.
If you need to change or cancel your reservation, please contact your charter operator and AntalyaYachtCharter.com promptly.
To make a reservation, you must be at least 18 years old and authorized to complete the reservation with this card. You accept financial responsibility for all transactions made under your name or account. You also commit to providing accurate information when making a reservation. AntalyaYachtCharter.com reserves the right to decline certain credit cards. Reservations are not confirmed until you receive a confirmation email.
Payment on the website may fail for various reasons. In such cases, AntalyaYachtCharter.com will offer alternatives to ensure your reservation is processed. If you have any questions, please contact our Customer Service team.
F. Indemnification
Whether you are a charter operator or a charterer, you agree to indemnify and hold harmless AntalyaYachtCharter.com and its affiliates, subsidiaries, and their directors, employees, and agents from any and all liability, claims, losses, damages, and expenses (including but not limited to reasonable legal and accounting fees) arising from or related to your use of the services, payment conditions, or your violation of the terms and conditions, or any contract with third parties.
G. Prices and Service Fees
AntalyaYachtCharter.com will not charge any service fees or additional reservation fees to the renter for the reservation price, thus providing our services to customers free of charge.
When the renter makes a boat reservation from the charter operator, the payment will be made to the charter operator. AntalyaYachtCharter.com will receive a small commission percentage from the boat price.
Unless otherwise specified, AntalyaYachtCharter.com will generally display boat rental prices without applicable rates such as VAT (20% value-added tax) or a 3% credit card fee. However, during the reservation process, you will see the total inclusive price (including applicable fees) before confirming your reservation.
When renting a boat, the price typically includes fuel, boat cleaning, maintenance, marina/port mooring fees, and boat taxes/fees (unless otherwise stated). Round-trip transfers to the boat, food, and beverages are generally not included in the price. Additionally, depending on the chosen destination/area of the boat, there may be additional fees to be paid by the renter. Please check the terms and conditions of the relevant boat you are booking.
H. Security Deposit
There may be a security deposit taken by the charter operator before boarding the boat. Please review the terms and conditions of each boat again. The charter operator reserves the right to refuse boat renters who do not pay the requested security deposit during the boarding process.
The security deposit will be paid directly to the charter operator before boarding the boat. The amount of the security deposit (if applicable) will be specified in your confirmation email.
The security deposit will be fully refunded at the end of the rental if no damages occur. However, if there is any damage, the security deposit amount will be partially or fully retained by the charter operator depending on the extent of the damage.
I. Terms and Conditions for Charter Operators
When creating a boat listing on AntalyaYachtCharter.com, you should:
(1) Provide complete and accurate information about your boat and rental service, including boat description, location, and availability calendar.
(2) Specify any restrictions (boat, marina rules) and requirements (license requirements, visas, minimum age, qualifications, or eligibility requirements for renting the boat).
As a charter operator, you are solely responsible for determining the prices (including VAT and any other applicable taxes) for your boat listings.
You must clearly state the terms and conditions applicable to your boat, including reservation changes, cancellations, and ‘no-shows.’
The photos, videos, and other information used in your boat listings should accurately reflect the quality and condition of your boat.
When accepting a reservation, you enter into a legally binding agreement with the renter.
If the original boat is not available for any reason, the charter operator has the right to provide the renter with an equivalent standard boat at the very least.
J. Terms and Conditions for Renters
The boat can be used by the renter solely for recreational purposes. The boat cannot be used for any regatta or racing events.
If you are renting a bareboat, you must verify with the charter operator that you have all the necessary licenses; otherwise, you need to accept a captain provided by the charter operator.
A crewed sailing yacht will have a professional crew: captain, hostess, and other personnel depending on the size of the boat. Please check with the charter operator which crew is included with the boat rental.
Boats cannot be sub-chartered or used for commercial purposes. In the event of any unlawful activity, the boat rental agreement will be automatically canceled, and the renter will be solely responsible for all liabilities.
To make a boat rental reservation on AntalyaYachtCharter.com, you need to follow the reservation procedure on our website. By making any reservation on AntalyaYachtCharter.com, you agree to pay all fees, including boat listing fees, applicable taxes, and security deposits.
After receiving a reservation confirmation from AntalyaYachtCharter.com, a legally binding agreement is formed between you and the charter operator, subject to all additional terms and conditions applicable to the charter operator, including cancellation policies and restrictions specified in the boat listing.
The renter declares that the information provided regarding sailing experience is true and accurate. If it is found that this information is incorrect during boat delivery or afterwards, the charter operator reserves the right to employ a professional captain (paid for by the renter) during the rental period.
The primary sailing area of the boat is specified in the boat’s registration documents. If the renter wishes to sail outside of this primary sailing area, the renter must notify the charter operator of this intention before the reservation confirmation. This is necessary for proper insurance and registration of the boat. The renter will be charged for any additional insurance and registration expenses.
The renter must always adhere to specific basic sailing principles. These include having all necessary boat members/crew and sailing documents ready, not sailing at night, informing the charter operator about the boat’s location in case of severe weather conditions or any boat-related issues, not operating the boat under the influence of alcohol or drugs, respecting other boats, and not keeping pets on the boat without the charter operator’s written permission. The renter is entirely responsible for any issues that may arise from non-compliance with these basic sailing principles.
K. Check-in and Check-out
Pre-check-in: The person renting the boat must send a crew list to the boat operator before boarding, including names, passport copies, arrival time, flight details, and other relevant information. The renter acknowledges that they are the main contracting party for the boat rental and are responsible for other crew members on board.
The renter and other crew members are responsible for obtaining the appropriate visas and documents for all the countries they will be traveling to.
Boarding/Check-in: When taking over the boat (bareboat) or entering a crewed charter, the person renting the boat is obligated to present all original reservation documents and identification to the boat operator. The renter and the boat operator will review the inventory list together and confirm the condition of the delivered boat with both parties’ signatures.
Once the renter has confirmed that the boat and its equipment are in good condition, any possible complaints by the renter will not be accepted.
Boarding/disembarkation days/dates can be mutually agreed upon between the renter and the boat operator, but check-in is usually on Saturday afternoon and check-out on Friday night (to allow for transition cleaning/technical checks).
Disembarkation/Check-out: Before disembarking, the person renting the boat and the boat operator will inspect the boat’s condition. If any damage is found during the boat’s inspection, the renter will be responsible for covering the costs of the damages. If the boat is returned in good condition, the deposit will be fully refunded by the boat operator to the renter.
L. Special Requirements
In case of bareboat charters, the boat operator may request the renter (or the captain) to demonstrate navigation skills. If the charter operator determines that the renter (or the captain) is not sufficiently qualified, the charter operator may hire a professional captain, and the cost of this service will be borne by the renter. If the renter rejects the assigned captain, they will be prohibited from boarding the boat, and the boat rental agreement will be terminated immediately, with no right to any refund. For certain boats, regardless of the renter’s license, the charter operator may insist on having a professional captain and other professional crew onboard.
Each charter operator has specific policies concerning children, guests, and pets. It is strongly advised to consult with the charter operator regarding charter policies.
If you have specific requirements, such as needing a wheelchair-accessible boat, you should contact the charter operator to ensure that your special needs can be accommodated. This should be done before making the boat reservation. Any specific inquiries after the reservation will be subject to the relevant charter operator’s reservation conditions. Depending on the charter operator’s policy, if your special needs cannot be met, your reservation may be canceled or modified without any refund.
If the renter requires a captain, chef, hostess, or other professional crew on board the boat, such requests should be discussed during the reservation process. The renter will be financially responsible for the crew’s provisions during the charter period.
2. Insurance / Damage on Yachts / Disputes Among Members / Taxes
As per industry standards, charter yachts are usually insured with a discounted franchise. The insurance typically does not cover damages to customers’ personal belongings and damages resulting from the renter’s negligence. It is strongly advised for the renter and all crew members to have sufficient travel and health insurance for their travel arrangements.
AntalyaYachtCharter.com recommends charter operators to obtain appropriate insurance for their charter services. Please carefully review the relevant insurance policies and be fully aware of their exclusions and notes (fine print).
As a renter, you understand and agree that AntalyaYachtCharter.com and/or the charter operator may claim under your insurance policy for any damages or losses that you may cause to the yacht or any other property during your stay on board. You agree to cooperate in good faith with AntalyaYachtCharter.com and/or the charter operator and provide them assistance and the requested information regarding any such damages or losses to other yachts or property.
The renter is responsible for leaving the yacht in the same condition as when they received it. The renter is responsible for their actions and those of the renter’s guests while on board.
In the event of a significant incident such as engine failure, yacht damage, or personal injury, the renter must immediately inform the charter operator and local authorities (coast guard, police, medical services, etc.) and obtain official documentation from the relevant authorities (hospitals, port authorities, police, etc.). These documents may be required by insurance companies.
Damages not properly reported will be considered the responsibility of the renter, and the renter will be required to pay for such damages. In this case, the renter will be responsible for the payment of the damages.
If the yacht experiences motor issues or damages during the charter period and cannot be serviced during the trip, a partial refund of the charter fee cannot be provided. However, the charter operator will always act in good faith to carry out necessary repairs as soon as possible.
Towing is at the capacity of the charter operator. In any case, if the towing of the yacht is necessary, the renter must inform the charter operator.
If there is any damage to the yacht or its equipment, the renter will be responsible for all related expenses. The deposit will be refunded only after the yacht is returned to the base in appropriate condition. If any repairs are required, the security deposit will be temporarily withheld and will only be closed after all invoices are presented.
After redelivery, an inspection and inventory will be conducted. It will be deemed that proper redelivery has been made when approved by the charter operator.
The return to the agreed port is mandatory. Failure to do so due to adverse weather conditions does not affect this obligation. The yacht must be redelivered on the agreed date and time. In case of a faulty delay, the charter operator reserves the right to claim compensation.
The charter operator is responsible for collecting the yacht listing fees and applicable taxes. The charter operator is aware that any tax office where the yacht is located may require them to pay taxes.
AntalyaYachtCharter.com may decide to organize the collection and payment of taxes on behalf of renters or yacht owners or charterers. When AntalyaYachtCharter.com decides to facilitate the collection and payment, the charter operator hereby authorizes AntalyaYachtCharter.com to collect all taxes from yacht renters on behalf of the charter operator.
For renters who need to make a balanced amount of payment, taxes and fees may or may not be included in the price. Please check your confirmation email or contact our customer service team.
3. Intellectual Property Rights / Termination of Agreement / Disclaimer of Liability / Liability / Indemnification
AntalyaYachtCharter.com exclusively owns all intellectual property rights to the AntalyaYachtCharter.com website. Any copying, publishing, promoting, or marketing of any content without explicit permission from AntalyaYachtCharter.com is strictly prohibited. Unauthorized use of the AntalyaYachtCharter.com website or its content will constitute a significant violation of our intellectual property rights.
A charter operator may terminate its agreement with AntalyaYachtCharter.com by providing written notice to AntalyaYachtCharter.com at least 1 month in advance and obtaining approval from AntalyaYachtCharter.com. All pending reservations must be fulfilled by the charter operator. The agreements between AntalyaYachtCharter.com and the charter operator will continue in force continuously unless terminated by either party.
AntalyaYachtCharter.com may terminate an agreement with a charter operator immediately without any prior notice or explanation.
If you choose to use the AntalyaYachtCharter.com website or its content, you do so voluntarily and at your own risk. The AntalyaYachtCharter.com website and content are provided “as is” without any express or implied warranties.
You acknowledge that renting a yacht may entail natural risks, and by choosing to rent a yacht, you voluntarily assume these risks, including the risk of physical injury, illness, disability, or death while being on board. You accept full responsibility for all choices you make before, during, and after your yacht trip. If you are bringing a minor as an additional guest, you are solely responsible for the supervision of the minor throughout the charter period. To the maximum extent permitted by law, you agree to release AntalyaYachtCharter.com from any and all claims and liabilities arising from any injury, death, loss, or damage that may occur during your charter.
The above disclaimer of liability shall apply to the fullest extent permitted by law. You may have other legal rights. However, if any, the duration of any legally required warranties will be limited to the maximum extent permitted by law.
To the maximum extent permitted by law, any risk arising from your access and use of the AntalyaYachtCharter.com website and content, publishing any yacht listing, or making a reservation through the AntalyaYachtCharter.com website remains with you.
AntalyaYachtCharter.com shall not be liable for any damages, including but not limited to loss of profits, loss of data, loss of reputation, service interruptions, personal injury, or emotional distress, arising from or in connection with:
1. The AntalyaYachtCharter.com terms and conditions.
2. The use or inability to use the AntalyaYachtCharter.com website or its content.
3. Any communication, interaction, or meeting with AntalyaYachtCharter.com customer service team.
4. The publication or reservation of any yacht listing and services through AntalyaYachtCharter.com
You agree to indemnify, defend, and hold harmless AntalyaYachtCharter.com and its affiliates and subsidiaries and their officers, directors, employees, and agents, from and against any and all liabilities, claims, damages, losses, and expenses, including reasonable legal and accounting fees, arising from or in connection with:
1. Your violation of these terms.
2. Your inappropriate use of the AntalyaYachtCharter.com website or any AntalyaYachtCharter.com services.
3. Any interaction with a member or your stay on a yacht, including but not limited to any injuries, losses, or damages resulting from such interaction, stay, participation, or usage.
4. Your violation of any laws, regulations, or third-party rights.
4. Customer Satisfaction – Feedback and Complaints
We encourage you to provide comments, suggestions, and feedback to help us improve the AntalyaYachtCharter.com website. By sharing feedback with us, you grant us a license to use and publish these ideas and materials for any purpose without any compensation to you.
If you have any complaints related to our services, please contact our customer service team.
Complaints concerning the yacht, including policies, standards, and services, are the responsibility of the charter operator. AntalyaYachtCharter.com will attempt to communicate with the charter operator to find an acceptable solution that benefits both parties, but we cannot guarantee a satisfactory outcome.
5. General Provisions
These terms and conditions constitute the entire agreement between you and AntalyaYachtCharter.com regarding the subject matter herein and supersede all prior oral or written agreements or arrangements between you and AntalyaYachtCharter.com concerning access to and use of the AntalyaYachtCharter.com website.
Your use of this website or this agreement does not create any joint venture, employment, partnership, or agency relationship between you and AntalyaYachtCharter.com.
If any provision of these terms is determined to be invalid or unenforceable, such provision shall be stricken, and the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.
The failure of AntalyaYachtCharter.com to enforce any right or provision in these terms shall not constitute a waiver of that right or provision unless explicitly agreed in writing. Unless expressly stated otherwise in these terms, the use of any remedy under these terms by either party shall not preclude or waive its right to use any other remedy under these terms or applicable law.
You agree to indemnify and hold harmless AntalyaYachtCharter.com from and against any and all liabilities, claims, damages, losses, and expenses, including reasonable legal fees and costs, arising out of or in any way connected with any action, inaction, or negligence on the part of AntalyaYachtCharter.com resulting in or arising from any obligation, damage, or loss to or against it.
If any provision of these terms is found to be invalid, unenforceable, or non-binding, you will remain bound by all other provisions hereof. In such an event, the invalid provision will still be applied to the fullest extent permitted by applicable laws, and its content and purpose shall be taken into account in forming a similar effect to these terms and conditions.